"Fixed"

Our internet has been pretty spotty and slow and we were advised to switch from ADSL to cable...so, the technicians were supposed to come over today. Kudos to the company for texting a reminder yesterday, for calling to let me know of their impending arrival, and for them actually arriving on time.

The guys came in and did an "85% installation." They got it done, and got most things done well...there were just those little parts that weren't quite right. For example, when the were ready to install the coaxial cable, the were going to run it straight from the outlet (about 3 feet off the ground) into the modem. The would have had the wire basically hanging in mid-air, cutting off part of the room. I asked them instead to tack it to the wall, which they agreed to. Another example of why this install was typically Israeli was when one of the techs went to his truck to get the additional wire they needed, he got 3 feet instead of the 6 that were needed, so they had to splice two short pieces together. Not sure why he couldn't just get one piece that was the right size. And, finally, when he finished and had checked the specs, I asked if it was all good. He said, "it's fixed." I asked, "it's working well, or it's fixed?" He repeated that it was fixed, and then said that in Israel this was like 100% perfect. His colleague interpreted for me by saying, "eh, it's pretty good." So, in short...he was admitting that it was just ok. Great.

I will say, though, that it did mark an improvement...I don't think it was a coincidence that once the internet was working (fast!), we saw this outside the window: